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Go thereFrequently Asked Questions
Here, you’ll find answers to common questions about our programs, enrollment processes, funding options, and more. There is also detailed information provided within the Qualification Overview pages. We aim to provide you with all the information you need to make informed decisions about your education path.
If you have any additional questions or need further assistance, please don’t hesitate to reach out to our team on enquiries@cple.com.au or 02 6293 6220.
Please see answers to some Frequently Asked Questions below. For fee structure and more specific information about a particular qualification you are interested in, please download the respective course guide. For RTO policies and procedures, please visit this page.
What VET qualification can I study with Cple?
What fees do I have to pay for the qualifications?
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Many of our courses are government-funded.
Find out if you’re eligible by completing the enquiry form.
- There are three funding options available for you, depending on your chosen qualification, and your eligibility.
Do you have specific intakes or start dates for qualifications?
- No, our qualifications are delivered via a rolling intake which means that you can enrol into a qualification at any time. Upon enrolment, you will have a schedule designed for you which is set to the completion timeframe requirements of the units/modules you need to complete based on your enrolment application paperwork and previously completed study where applicable.
How do I enrol into a qualification?
- This Enrolment Flowchart will assist you to understand the steps for how to enrol into a Cple qualification. You can also click below to submit an enrolment enquiry now to take the first step.
What is the Pre-enrolment Skills Assessment?
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The Pre-Enrolment Skills Assessment is a tool used by Cple (RTO 88148) to assess your language, literacy, numeracy, and digital capability skills. It evaluates the following areas in alignment with the Australian Core Skills Framework (ACSF) and the Australian Digital Capability Framework (ADCF): Learning, Reading, Writing, Oral Communication, Numeracy, and Digital Capability. RTOs are required to conduct initial skills assessments for all students in accordance with the Standards for Registered Training Organisations 2025.
All students are required to complete this pre-enrolment skills assessment prior to entry into a course. The purpose of this assessment is to determine whether you may require additional support to complete the course successfully. This way, we can tell you prior to your enrolment if we are able to provide the level of support you require or if you might need to seek support from external agencies. When you book in for your Pre-enrolment Session, you will be able to download a practice assessment. This will allow you to practice the assessment before attending the session.
If your ACSF or ADCF levels are not able to be supported by Cple, we will refer you to external support prior to enrolment with us. Cple recognise that whilst effective training and assessment processes will occur during your enrolment with us, tutoring services are outside of the scope of our qualifications. Support networks we will refer you to include but are not limited to:
Navitas English Canberra: offers free Language, Literacy and Numeracy (LLN) development classes for eligible candidates.
CIT: offers various courses to develop reading and writing skills.
The Reading and Writing hotline: Is a resource that offers support in developing LLN skills in all areas.
BBC Skillswise: offers activities for practising and developing your LLN skills.
Be Connected: Australian Government initiative designed to increase the online skills of Australians.
Information on the Australian Core Skills Framework (ACSF) can be found here.
Information on the Australian Digital Capability Framework (ADCF) can be found here.
How will I be assessed?
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Qualifications include a set of Units of Competencies that a student must demonstrate throughout their enrolment. For all of our qualifications, Cple groups these units together based on topics – these topics are called ‘Modules’. Each module, contains carefully designed assessments to assist you to achieve success in the qualification, while gaining theoretical and practical knowledge and skills.
When you enrol with Cple, you will be assigned an Assessment Schedule which will outline when you will start and complete each ‘Module’ (topic). The online system, ‘Canvas’, and your Trainer/Assessor will assist you to complete your assessments.
Cple uses a combination of assessment methods to ensure that all learning styles are considered. These methods include written knowledge checks, project-based tasks, role plays, and practical demonstrations. Our Trainer/Assessors also take the time to provide detailed feedback on your assessment submissions to ensure you always feel supported.
More information regarding assessment methods is included in the detailed outlines for each qualification.
Can I receive recognition of previous training?
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Yes. You must provide original certified copies of qualifications, statements of attainments and transcripts to Cple if you wish to apply for Credit Transfer (CT) or Recognition of Prior Learning (RPL).
We will then verify and assess documentation if eligible CT or RPL outcomes will be granted to the student.
What is Recognised Prior Learning (RPL)?
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Recognised Prior Learning (RPL) is a process where you can use your existing knowledge, skills and experiences gained through life experiences and/or other employment to demonstrate your competency in particular unit/s. When you apply for RPL, you are essentially saying ‘I already know all about this unit, so I don’t need training’. RPL is an assessment process only and no training is provided.
Please note, RPL is not necessarily a quick process. You will be required to collate and coordinate evidence to show that you have sufficient, valid, and current knowledge and skills equivalent to the qualification you are enrolled in. Your skills will be assessed against industry standards. This is done by a Cple Trainer & Assessor.
Please refer to our Student Handbook for further information on RPL.
Will I be required to complete a practical work placement as part of the qualification study?
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You need to complete a work placement for the CHC30121 Certificate III in Early Childhood Education and Care and CHC50125 Diploma of Early Childhood Education and Care. If you are working within the early childhood sector with a registered provider, you will not be required to organise a practical placement as these hours will be gathered during your current employment arrangement. However, the Certificate III requires students to work with children aged 0-2 years. If you are not working within the sector, or for the Certificate III, are not working with children aged 0-2 years, you will be required to arrange a practical work placement for these Early Childhood qualifications.
Can I enrol into your Early Childhood Education and Care courses without any experience or knowledge of the sector?
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You can enrol into a CHC30121 Certificate III in Early Childhood Education and Care if you have no experience or knowledge of the sector. The CHC50125 Diploma of Early Childhood Education and Care includes pre-requisite requirements that are outlined on the Qualification Overview page.
I need to give proof of enrolment to my workplace. How do I provide this?
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When you enrol, Cple will formalise your enrolment by providing you with a letter. You do not have to request this; it will automatically be emailed to you when your enrolment is confirmed. You can also contact Cple to request evidence of enrolment via enquiries@cple.com.au or call 02 6293 6220.
How do I find and apply for work placement or employment?
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To study many of Cple qualifications, you need to secure a work placement/employment to complete the practical assessment component. Follow the steps below to find a work placement that will enhance your skills and get you some valuable on-the-job practical experience throughout your enrolment.
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1. Search: Think about organisations/businesses where you would like to work. Try looking through available positions on job websites such as Seek: https://www.seek.com.au/
Indeed: https://au.indeed.com/
Career One: https://www.careerone.com.au/
You can also look on the Communities at Work’s Careers page for openings available: https://www.commsatwork.org/careers/ - 2. Apply: Create a shortlist and start contacting potential workplaces. Provide them with confirmation of your qualification enrolment and an up-to-date resume and cover letter.
- 3. Meet: Arrange a time to meet with the workplace and discuss employment or work placement options.
- 4. Secure: Confirm all work details and inform your assigned Cple trainer & assessor of all relevant details such as your start date and where your placement will be.
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5. Commence: Start your work placement and demonstrate your dedication to your chosen sector!
What is expected of me as a Cple student?
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Please refer to the Cple Student Handbook for details regarding student responsibilities.
What are our obligations as a Registered Training Provider in the ACT?
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As a Registered Training Organisation (RTO 88148) registered with Australian Skills Quality Authority (ASQA) Cple has an obligation to ensure the quality and support we provide you through our administration and training services, meets the requirements of the Standards for Registered Training Organisations 2025 which form part of the VET Quality Framework.
To ensure compliance is upheld in the delivery of your training and assessment, internal policies, procedures, and systems guide our operations.
As part of our registration, Cple is expected to participate in audit processes with our State Training Authority, Skills Canberra (STA) and ASQA upon request. In addition, we must ensure that any third parties who have any involvement in your training and assessment, agree to a third-party arrangement with Cple and will comply with training requirements accordingly.
If at any time you feel that we have not met our obligations as an RTO, you have the right to make a complaint following our Complaints Policy – located on the RTO Policies and Procedures page.
What is Vocational Education and Training?
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Vocational education and training (VET) qualifications enable students to gain specific skills and knowledge through a nationally recognised qualification for a specific area of work. VET is an opportunity for people to join a workforce, change careers, re-join the workforce, or gain additional skills for their existing careers. Cple offers VET qualifications in Business and Early Childhood Education and Care.
A nationally recognised qualification is part of the Australian Qualifications Framework (AQF). The AQF includes specific standards for qualification at different levels. By studying a nationally recognised qualification such as those offered by Cple, your qualification will be recognised by industries across Australia. For further information, you can visit www.training.gov.au.
Who is Skills Canberra?
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Skills Canberra is responsible and accountable for the provision of strategic advice and overall management of vocational education and training (VET) in the ACT. Skills Canberra also manages Commonwealth and ACT funding directed to VET programs in the ACT.
What is AVETARS?
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Australian Apprentices, and Skilled Capital students, employers, RTO’s, ANP’s and schools all have access to the ACT Vocational Education and Training Administration Records System (AVETARS). You can carry out a number of functions in the system ranging from nominating a qualification for delivery, claiming a completion payment, initiating and approving training contract variations. Upon enrolment, you will receive a user guide for AVETARS and be informed of the role this portal will play in your enrolment with Cple.
What is an Australian Network Provider (ANP)?
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Apprenticeship Network Providers are contracted by the Australian Government to offer a free service to apprentices, trainees and employers to assist them with the sign-up, administration and management of apprenticeships and traineeships. As of 1 July 2024, there are two ANPs in the ACT: MAS National and MEGT. If enroling into this qualification under User Choice Funding, Cple will speak with you regarding the sign-up process with the ANP.
Who do I contact if I have questions?
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Contact the Cple team on:
enquiries@cple.com.au
02 6293 6220
Or fill the form at the top of this page.


